More Buy-in. Less Selling Out.
CXPRESSO is the weekly email for brave CX leaders. Want to score buy-in, spur executives to action, cultivate customer-centric culture, and wrench funding from the jaws of budget cuts? Without begging, arguing, or feeling like a deep-fried politician? Discover proven techniques that amplify your credibility, influence, and bankable business results.
Each issue contains one tasty shot of CX leadership java—because ideas are like caffeine and who doesn’t need a pick-me-up when you open Outlook on Monday morning?
WARNING: Contents may be hot.
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Your Barista: Dave Seaton, CCXP
Founder of Seaton CX, award-winning customer experience consultant, leadership philosopher, keynote speaker, and fanatical Wordle ninja. (The best starting word is CREST—trust me on this.)
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